Purchase and Support

What is the pricing structure?

A securely hosted offering is available for a monthly subscription, which allows for 5 editors, 1 domain, 5000 Elements and Silver level support (10 hours support per annum). Pricing is tiered by usage. For more information or alternative deployment models, please...
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What are the implementation and support models?

Implementation of a Sapient Synapse environment varies based on desired usage. There are recommended best practices for users to follow to ensure the implementation runs smoothly. For training, please contact synapse@sapient.com. For implementation support, the Sapient Consulting team will work...
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How do I get started?

A Synapse environment, which will be hosted on a shared cloud environment, can be created within 1-3 business days. This environment will last for a 30-day trial period. An upgrade to a paid environment can be performed within 7-10 days...
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